Docs & Features

How Ting works, and what you can build with it

One notification hub for every channel your customers actually use — plus a real two-way Chat inbox, an embeddable widget, and a developer toolkit for building on top of it.

Every channel, one integration

Connect a channel once — sending and (where the platform supports it) receiving both work the same way from then on.

Ting Notifications

Ting's own app — zero setup, zero token. Customers find you by name or scan a QR code to join instantly.

LINE

Official LINE Messaging API. Chat ID is discovered automatically the first time someone messages in — reply within LINE's own reply window, or push anytime after.

Telegram

Bot-based, one click to register the webhook automatically — no manual setup steps for the customer at all.

Discord

Two ways to connect: a plain Incoming Webhook for the fastest possible setup, or a full Discord App for interactive slash-command replies.

Slack

Incoming Webhook for sending, Events API for real two-way chat — with real names and avatars pulled in automatically.

Facebook Messenger

Full Send API plus inbound chat — a Page Access Token is all it takes.

Instagram

DMs through the same professional-account integration Meta uses for Messenger, connected the same way.

WhatsApp

Meta's WhatsApp Cloud API, including inbound image messages.

E

Email

Plain SMTP — works with any provider you already use.

S

SMS

Pay-per-message through the SMS gateway of your choice.

P

Push Notification

Firebase Cloud Messaging, for your own mobile app.

W

Webhook

A raw HTTP POST straight into your own backend — the simplest possible integration.

A real Chat inbox, not just outbound alerts

Every message a customer sends in, from every connected channel, lands in one place — and you can reply from right there.

One inbox, every channel

LINE, Slack, Discord, WhatsApp, Messenger, Instagram, Telegram — one conversation list, one place to answer from.

Names, avatars, and media

Real display names and profile pictures where the platform provides them, inline images, channel badges, and clickable links in every message.

Platform quirks handled for you

LINE's reply window counts down live and falls back to a push automatically when it closes; Discord lets you pick exactly which message you're replying to.

Built for busy conversations

History loads lazily as you scroll back, and the thread jumps straight to the newest message the moment it arrives.

Take the same inbox to your own website

Drop one snippet into your own admin panel, and your support team can answer every channel without ever logging into Ting.

One iframe

A single embed snippet, generated for you, authenticated with your app's own API token — no separate login for your staff.

Know who answered

Pass your own logged-in staff member's name into the embed, and every reply they send is attributed to them in the conversation.

Built for developers

A real toolkit underneath the dashboard, for when you want to go further than clicking around in a console.

One API for every channel

A single /notify endpoint sends to any connected channel — broadcast to everyone, or target specific recipients, with the same request shape every time.

Write once, render everywhere

Format a message once with a small, familiar set of tags for bold text, images, and buttons — Ting renders it correctly in each platform's own native style.

Raw webhook relay

Forward everything a channel receives — the exact body and headers, signature included — to your own backend in parallel, with zero conversion.

One unified events webhook

A single URL, HMAC-signed, that receives every channel's messages in one consistent JSON shape — build one integration instead of one per platform.

A real dashboard

Sends by channel and by app, success rates, and trends over time, at a glance.

Simple, usage-based billing

A 14-day free trial, then pay only for what you use — auto-renewal keeps everything connected without you having to remember.

Read the full API reference →

Live in a few minutes

No credit card, no sales call — just create an account and start sending.

  1. 1

    Create a free account

    14 days free, full access, no credit card required.

  2. 2

    Create an app and pick your channels

    Add as many notification channels as you need — LINE, Slack, Discord, email, and more.

  3. 3

    Connect the platform

    Paste the webhook URL Ting generates into the platform's own settings — or click "set up automatically" where that's supported.

  4. 4

    Send your first message

    Straight from the dashboard's test-send page, or call the API from your own backend.

  5. 5

    Watch replies come in

    Every reply lands live in your Chat inbox, ready to answer.

Ready to connect your first channel?

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